Help and Support

Installation Help

The process to download a file from the internet will depend upon the web browser you are using. Choose your web browser from the list on the left and follow the instructions for downloading your program's setup file.

Please understand, we DO NOT have any control over your ability to download files from the internet. You may have security or other software that can block downloading files. You may need to add an exclusion to your security software to allow downloads from Please check with the company that makes your security software for assistance.

Please NOTE: You may see a message indicating that this type of file could harm your computer. This is a generic message and DOES NOT indicate a problem with the download. Choose Save or OK to continue the download.

Once you have downloaded and saved the file to your computer, locate the file on your hard drive. Most likely, the file will be in your computer's DOWNLOADS folder.

To install your program, DOUBLE CLICK on the setup file.

If you have Microsoft Windows Defender enabled, you may see one of the screens below. Click on MORE INFO and then click on RUN ANYWAY to continue the installation process.